Articles
Client Case Study: Department C.Y.A
Challenge: Company is well respected in the industry. It is a desired place to work for and to work with. Over the last ten years, the Company changed its focus of how its product was delivered to its clients. The new focus is technology based.Overtime, one department strayed from the culture so far that it affected product quality and how the clients perceived the company. Other departments within the company viewed this department as ‘weird’ or ‘from another planet’ and outsourced work so they…
The Difference Between Microsoft & Apple Marketing
For years, Microsoft has taken heat on their marketing, or their lack of it, to the consumer market, especially when compared to Apple. Simply put—they just don’t get it!
Yes on occasion they come up with a really cool campaign and the market is both surprised and impressed all in one. But those feelings usually don’t last because Microsoft doesn’t stick to any marketing, let alone what works! Don’t get me wrong, I don’t hate Microsoft, in fact, I like them and if you get me talking about OneNo…
How Many Eggs Are In Your Basket?
The biggest mistake I see companies make when it comes to advertising is simply, they put all of their eggs in one basket. They do too much of one thing by taking the ‘Consistency Rule’ so literally that it actually hurts them and most of the time they do not realize this until it is to late. Companies tend to focus on one type of marketing, one media, or they beat the wrong message into their various types of media.
Marketing is this abstract thing that we have convinced ourselves we can make co…
Marketing is this abstract thing that we have convinced ourselves we can make co…
What Does Tomorrow’s Publisher Look Like?
In an interview on NPR, the discussion was about the role of the publisher in tomorrow’s business market. Are they needed? Is it ok for them to just hand pick already successful authors? –were some of the questions they were addressing.Having self-published all of my books, this is a conversation that I am regularly involved in and my opinion often surprises the people I am speaking with. It’s often assumed that because I self-published my books, that I am against publishers or think that they w…
It’s All About the Women! Ultimate Decision-Makers
Sorry men, I guess we don’t need you anymore!Have you noticed lately that a vast majority of studies are coming out with the conclusion that “women are the ultimate decision-maker” for pretty much everything? In fact, I can’t think of any new study that has reached a different conclusion. Do you know of any?
Women in today’s market are king and men are often presented as incompetent or unable to make decisions. I find these results interesting and find myself questioning them.
Are decisions reall…
Revealing the Truth About Word of Mouth
Word of Mouth is the best marketing a company can do. DUH! Even a caveman knows that! But what the caveman (and some businesses) may not know or get, is that you can say and encourage word of mouth all you want—it doesn’t mean it’s going to happen or happen the way that you want it to! A company needs to give customers a reason to talk about them. And there are only two reasons that a customer talks about a company, a product, or a service.
They did something different or unexpected—in a good way…
You Don’t Create Marketing Results
There is a myth out there—that you as a company or a marketing department create marketing results. Sorry to be the bearer of bad news, but it’s simply not true.
I wrote a post a while back about the emerging trend of redefining CMO from “Chief Marketing Officer” to “Chief Metric Officer”. In that post I also addressed how the tenure of the majority of CMOs is around 18 months. The reason for this is many companies, boards and stakeholders are under the misconception that CMOs get burned out so t…
I wrote a post a while back about the emerging trend of redefining CMO from “Chief Marketing Officer” to “Chief Metric Officer”. In that post I also addressed how the tenure of the majority of CMOs is around 18 months. The reason for this is many companies, boards and stakeholders are under the misconception that CMOs get burned out so t…
How to Gather Actual Marketing Data
It’s no secret that you need to track your marketing efforts—how else are you going to know what works and what doesn’t!
But there is a trick to tracking your marketing that many companies either forget or don’t know about. The trick is in tracking multiple sources. When a prospect reaches out to you, make sure you are asking specific questions like:
But there is a trick to tracking your marketing that many companies either forget or don’t know about. The trick is in tracking multiple sources. When a prospect reaches out to you, make sure you are asking specific questions like:
- How did you first hear about our company?
- How have you recently heard about us?
Has Branding Really Changed?
There has been a lot of talk about ‘new marketing’ or ‘branding’ or 'marketing for tomorrow' with the growing hold that social media takes every day. But I challenge you; have the rules of branding really changed? Or is it simply the tactics to achieve the goal that has changed?
The ultimate goal of branding is to create a consistent desired feeling or thought in the client or prospect’s mind when your company or product name is mentioned or visible.In yester-year, that was achieved mainly by …
Bulls Eye: Striking Gold in Marketing
Imagine sitting in a bar and someone comes up and offers you a bottomless box of darts. No matter how many you take out and throw, there will always be more in the box. Sounds great right? Think of the scores you will be able to achieve with an endless source of darts. There is just one catch: to use the darts in the box, you must be blindfolded.OK Let’s assume that the box is marketing and the darts are all the different marketing tactics—specific actions or ideas. I bet some of you are thinkin…